Privacy Policy

Article 1 (Purpose)

REPRODUCTION Inc. (hereinafter referred to as the "Company") establishes this Privacy Policy (hereinafter referred to as the "Policy") to protect the personal information of members who use ARTWORKER (hereinafter referred to as the "Company Service"). The Company complies with the Personal Information Protection Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection (hereinafter referred to as the "Information and Communications Network Act"), and other applicable laws and regulations to safeguard members' personal information and ensure prompt processing.
※ The Company Service is available only to individuals aged 14 and above. The Company does not accept membership registrations from children under the age of 14.

Article 2 (Principles of Personal Information Processing)

The Company collects personal information in accordance with applicable laws and this Policy. Collected personal information may be provided to third parties only with the member’s consent.However, in cases where the Company is legally obligated to provide personal information, it may do so without prior consent from the member.

Article 3 (Disclosure and Amendments to This Policy)

1. The Company makes this Policy available on the ARTWORKER website (https://www.artworker.kr) or within the service so that members can access it at any time.
- Readability is enhanced through appropriate font size and color adjustments.
2. This Policy may be amended in accordance with changes to personal information-related laws, guidelines, notifications, or Company Service policies.
3. In the event of amendments to this Policy, the Company will notify members at least 7 days prior to implementation through the following means:
- Notification via the ARTWORKER website, service announcements, or a dedicated pop-up window
- Notification via written communication, email, or in-app alerts as appropriate
4. If there are significant changes affecting member rights, the Company will notify members at least 30 days in advance and may obtain additional consent if necessary.
- Readability will be enhanced by adjusting font size and color.

Article 4 (Member Rights and Responsibilities)

1. Member Rights
- Members can access, modify, or delete their personal information at any time and may request the suspension of personal information processing.
- Members may withdraw their consent for personal information collection and usage and delete their accounts.
- If a member identifies errors in their personal information, they may request corrections, and the Company will not use or provide such information until the correction is completed.
- Members can make personal information-related requests through the app settings menu or customer support.
- Member rights may also be exercised through an authorized representative, in which case a power of attorney must be submitted as prescribed by relevant laws.
2.Member Responsibilities
- Members are responsible for managing their accounts securely and must take necessary precautions to prevent unauthorized access to their Google/Apple accounts.
- Members must provide accurate information, and any issues arising from inaccurate information shall be the responsibility of the member.
- Members must provide accurate information, and any issues arising from inaccurate information shall be the responsibility of the member.

Article 5 (Collection and Use of Personal Information)

The Company does not provide personal information to third parties or external entities without prior consent from the member, except when legally obligated.
Method of CollectionPersonal Information CollectedPurpose of Use
Membership Registration[Required] Email address, mobile phone number, account name, full name, date of birth, job field, country of residence, city of residence, specialization, purpose of service use※ Additional information collected when registering via external services:- Google: [Required] Email address, Google account ID, full name- Apple: [Required] Email address, Apple ID identifier, full nameMembership approval, identity verification, notifications, and personalized service provision
Profile[Required] Username, specialization, job title, self-introduction, key points, languages spoken, keywords, profile picture, cover image [Optional] Career history, company nameProfile registration, networking, personalized project recommendations, project application information
Customer Inquiries- In-app/website inquiries: [Required] Email address, mobile phone number, full name- Email inquiries: [Required] Email address, mobile phone number, full name (varies by inquiry method)- Phone inquiries:[Required] Full name, email address, mobile phone number, call recording [Optional] Full name, email address, company informationCustomer support and issue resolution
News and Promotional Information (Optional)[Optional] Full name, mobile phone number, email address, date of birth, specialization, service usage historyAnnouncements on new services and features, personalized project proposals, event and benefit notifications, customized advertisements, promotions
During service use, additional personal information may be collected for purposes such as event participation or surveys, with prior consent obtained at the time of collection.
The Company may also receive personal information from affiliated external businesses or organizations, provided that such businesses obtain prior consent from the member before sharing data with the Company.

Article 6 (Provision and Outsourcing of Personal Information Processing)

The Company does not provide personal information to third parties without prior consent from the member, except when legally required.
1. Provision of Personal Information to Third Parties
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If a member consents, the Company may provide personal information to third parties as required for specific services. If the member does not use such services, their personal information will not be shared.
CategoryRecipientPurpose of ProvisionInformation ProvidedRetention Period
Project ParticipationProject posting clientHiring process facilitationID , profile (name, email, mobile phone number, portfolio, etc.)Until project completion (up to 5 years) or upon member withdrawal
CollaborationProject posting clientReviewing applicants for collaborationID, name, email, mobile phone number, profile, portfolioUntil project completion (up to 5 years) or upon member withdrawal

- Provision of Personal Information in Compliance with Laws
  1) If legally required or if requested by law enforcement agencies under due process, the Company may provide personal information without prior consent from the member.

2. Outsourcing of Personal Information Processing
The Company outsources personal information processing tasks to enhance service quality and operational efficiency, ensuring that entrusted entities comply with applicable laws and regulations for secure data handling.
Service ProviderEntrusted TasksRetention and Usage Period
Aligo Co., Ltd.SMS message deliveryUntil contract termination or member withdrawal
AWSData storage and infrastructure operationUntil contract termination or member withdrawal

The Company outsources certain personal information processing tasks to overseas service providers and ensures safe management through contractual agreements and oversight.

Service Provider (Contact Information)Transferred Personal InformationCountryTransfer Timing and MethodPurposeRetention Period
Mixpanel (compliance@mixpanel.com)Account name, specialization, job, profile count, portfolio count, service usage dataUSATransmitted via network upon service useService analytics and statistical data5 years or until contract termination
Tally (hello@tally.so)Survey responses containing personal informationBelgiumStored securely via cloud upon survey participationSurvey response collectionDeleted upon survey completion or contract termination
Vonage (privacy@vonage.com)Phone number, SMS authentication request dataUSATransmitted via network upon authentication requestAccount security and authentication servicesDeleted upon contract termination or member withdrawal
Zapier (privacy@zapier.com)Email addresses, automated email processing dataUSATransmitted via network upon email automation executionAutomated email processing and notificationsDeleted upon contract termination or member withdrawal

Article 7 (Retention and Usage Period of Personal Information)

1. General Principles
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The Company, in principle, immediately deletes personal information upon membership withdrawal. However, if retention is required by applicable laws, such information will be retained for the period stipulated by such laws before being deleted.
2. Retention Based on Internal Policies
- The Company may retain personal information for a certain period under its internal policies in the following cases:
  1) Fraud Prevention Records: Retained for up to 1 year after withdrawal to prevent fraudulent registrations or transactions.
  2) Inquiry and Dispute Records: Retained for 1 year for service usage verification and dispute resolution.
    - Remote transaction-related inquiries under e-commerce laws are retained for 3 years.
  3) Retention with Additional Member Consent: If a member provides explicit consent, personal information will be retained for the agreed period within the scope of consent.
3. Retention Required by Laws
- If certain retention periods are mandated by applicable laws, the Company will retain personal information for the duration specified below:
LawRetention ItemsRetention Period
E-Commerce ActContract, payment, and product supply records5 years
E-Commerce ActConsumer complaints and dispute resolution records3 years
E-Commerce ActAdvertisement and display records6 months
Communications Privacy ActWebsite log records3 months
Electronic Financial Transactions ActFinancial transaction records5 years
Membership WithdrawalWithdrawal reasons1 year
4. Retention of Other Content
- If a member has shared posts (e.g., articles, comments, portfolios) or other shared materials, such content may not be fully deleted even after the member withdraws or deletes their personal information. In such cases, the content will be managed according to the Terms of Use.

Article 8 (Personal Information Deletion Policy)

1. Reasons for Deletion
- The Company promptly deletes personal information when the retention period expires or the purpose of processing is achieved, unless required otherwise by law.
- When a member requests account deletion.
- When the explicitly agreed retention period expires.
- When the legally mandated retention period ends.
- When personal information is no longer necessary for its intended purpose.
2. Deletion Procedure and Method
- Deletion Procedure: Personal information subject to deletion is selected and approved by the Data Protection Officer before being deleted.
- Deletion Method:
  1) Electronic files: Permanently deleted using irrecoverable technical methods.
  2) Physical records: Destroyed via shredding or incineration.
3. Exceptional Retention
- Even if a member requests deletion (e.g., personal information deletion or processing suspension), the Company may retain the information under the following circumstances:
  1) If legal obligations require retention.
  2) If necessary for dispute resolution, law enforcement cooperation, or rights protection.
4. Deletion Implementation and Management
- After deletion, the Company maintains separate records (deletion date, data subject, etc.) for audit purposes. Once the specified objection period has passed, the records will be completely erased.

Article 9 (Request for Deletion of Personal Information)

1. Members may request the deletion of their personal information at any time.
- Deletion Method: Members can delete their data directly through the app settings menu.
- Additional Requests: Members can submit deletion requests via email at info@artworker.global.
2. Deletion Request Processing Procedure
- Requests will be reviewed for legal compliance and processed within 30 days of submission.
3. Types of Deleted Data
- Upon account deletion, the following personal data will be immediately deleted: name, email address, password, profile information, and other personal details.

Article 10 (Protection of Internationally Transferred Personal Information)

1. The Company does not enter into international contracts that violate personal information protection laws.
2. If the Company intends to transfer, outsource, or store personal information overseas, it will obtain prior consent from members. However, the Company may process or store such data without additional consent if prior notification is provided via email or other legal methods.
3. The following information will be disclosed in advance:
- Categories of personal information being transferred.
- Destination country, transfer date, and method of transfer.
- Name of the recipient (or corporate entity) and the contact details of the information manager.
- Purpose of use and retention period of the transferred data.
4. If the Company transfers personal information overseas with a member’s consent, it will take protective measures in compliance with personal information protection laws and relevant regulations.

Article 11 (Operation of Automatic Collection Technologies)

The Company collects and analyzes behavioral data to provide personalized services and advertisements using the following technologies. In the app environment, advertising identifiers (ADID, IDFA) and app usage log analysis technologies, which function similarly to cookies used on websites, may be used.
These technologies may be stored on the member’s device and utilized to analyze app usage patterns for optimized service provision.
1. Purpose of Cookies and Automatic Collection Technologies
- The information collected through automatic collection technologies is identical to the “Items of Personal Information Collected” and is not used for purposes other than the “Purpose of Collection and Use of Personal Information.”
- This information is used to optimize service performance, improve errors, and provide personalized services.
2. Refusal of Automatic Collection Technologies
- Members can restrict some data collection through their device settings.
- Push notification settings can be modified in the app settings.
- If members do not want certain data collection and usage record storage, they can stop automatic collection by deleting the app.
However, blocking automatic collection technologies may limit app optimization functions and affect certain service features.

Article 12 (Operation of Behavioral Information)

Behavioral information includes members’ app usage history, search and click records, and advertising identifiers (IDFA, ADID). It is used to analyze user interests and preferences to provide optimized services and advertisements.
Items Collected and ProcessedCollection and Processing MethodProcessing EntitiesPurpose of CollectionRetention Period
App usage records, search/click history, advertising identifiers (ADID, IDFA)Automatically collected and transmitted upon app usageGoogle LLC (GA), META, MixpanelPersonalized services and advertisements- Google LLC: Deleted after 14 months - META: Deleted after 6 months - Mixpanel: Deleted after 5 years

The Company only collects de-identified minimal behavioral information and does not collect sensitive information, such as ideology, beliefs, family and relative relationships, medical history, or social activity records.

Article 13 (Technical and Managerial Measures for Personal Information Protection)

The Company implements the following technical and managerial measures to ensure the safety of personal information and prevent loss, theft, leakage, alteration, or damage.
1. Measures Against Hacking and Other Security Threats
- The Company takes all possible precautions to prevent personal information leakage or damage caused by hacking or computer viruses. Security measures such as encrypted communication are employed to ensure the safe transmission of personal information over networks. Intrusion prevention systems are also used to block unauthorized external access.
2. Minimization and Training of Personal Information Handlers
- The Company limits access to personal information to authorized personnel responsible for processing such data. These personnel are assigned unique passwords, which are regularly updated. Furthermore, employees receive regular training on the Company's personal information protection policies and regulations to ensure strict compliance.
3. Operation of a Dedicated Personal Information Protection Team
- The Company operates an internal personal information protection team to monitor and enforce compliance with personal information protection policies. Any identified issues are promptly corrected. However, the Company is not responsible for personal information leakage caused by user negligence or circumstances beyond the Company's control.

Article 14 (Contact Information of the Data Protection Officer)

Members may contact the Data Protection Officer for any inquiries or concerns related to personal information protection. The Company will respond promptly to all inquiries.

Data Protection Officer
- Name: Jeon Ji- Position: CEO- Phone: 070-8770-1531- Email: info@artworker.globalFor additional inquiries, please contact the relevant authorities in your jurisdiction.

Article 15 (Processing of Location Information)

1. Collected Items: GPS (satellite-based location), Wi-Fi/BLE beacon proximity data, IP-based estimated location, and base station information.
2. Collection Timing and Methods:
- When a member grants location access permission upon app execution, location data is automatically collected from the device.
- When accessing the web, approximate location information may be collected based on the user's IP address.
3. Purpose of Use: Providing location-based advertisements and personalized services, enabling interaction with nearby users, recommending localized content, and analyzing usage statistics.
4. Retention and Deletion: Location data is retained only for the necessary service duration. If a member withdraws consent or requests deletion, the information will be immediately deleted, except where legal retention is required.
5. Withdrawal of Consent: Members can disable location services at any time through their device or app settings. However, disabling location access may limit the functionality of certain location-based services.

Effective Date: March 3, 2025
Announcement Date: February 24, 2025